Gennii

Project Overview

Genii offers a wide range of doorstep services like cleaning, repairs, vehicle maintenance, and more, connecting customers with skilled professionals. However, manual management of these services leads to inefficiencies, delays, and communication gaps. A centralized platform is needed to streamline bookings, provider management, and payments.

Objective

To develop a centralized and streamlined platform for Genii that efficiently connects customers with skilled professionals across various service categories. The platform aims to simplify service bookings, provider management, payment processes, and improve overall customer satisfaction through reliable and professional experiences.

Problem Statement

Genii currently faces challenges in managing a diverse range of services manually, leading to operational inefficiencies, delays, and communication gaps. These issues hinder the platform’s ability to deliver a seamless, consistent, and professional customer experience, which affects customer satisfaction and operational growth.

Solution

The solution is an automated platform that centralizes service bookings, provider management, and payment processing into one seamless system. It will automate scheduling, minimize manual tasks, and enhance communication between customers and service providers. The platform will also streamline payment processes, ensuring efficient transactions. By optimizing operations and improving reliability, the system will offer a more seamless, consistent, and professional customer experience across Genii’s broad range of services. This will address operational inefficiencies and elevate overall customer satisfaction.

ScreenShots

Technology Stack

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